The most basic, least customizable version of Salesforce is $25/user/month for a maximum of five users. Subscription fees are tiered based on a few factors, such as the number of contacts, customization options, and support packages. In short, Salesforce operates on a traditional software-as-a-service (SaaS) model, charging companies a monthly subscription fee (billed annually), based on the number of users that will be accessing the system. When it comes to pricing, Salesforce and HubSpot have drastically different models, and the needs of each individual business will determine which is most appropriate. HubSpot's pricing model is great for small businesses that require basic CRM functions, while Salesforce is a better investment for businesses that get value out of advanced features.
HubSpot, on the other hand, can be set up in many cases in a matter of minutes because the basic version is free, with no need to go through a sales process, make an initial payment, or sign a contract. This is helpful to be sure you're making the most of your new tool, but it's a bit front-heavy in terms of implementation. When you become a Salesforce customer, you'll likely get a dedicated account manager and implementation specialist that will take the time to make sure the user experience is optimized to best meet your needs. If you're working within a complex organization or with a unique pipeline, this is invaluable for the user experience. And when setting up both, you'll be able to easily import your contacts via Excel.Īs you're setting up, you'll notice that Salesforce offers many more options for how menus can be customized, as users can add tabs for items like Quotes, Tasks, Files, and Sales Groups, alongside the standard tabs. In both systems, you can easily drill down into specific contacts, for example, to view things like email address, phone number, and history of contact activity. Click to jump to the sections that are most relevant for you, or skip ahead to our complete feature comparison table.īoth have a similar structure, with the ability to quickly navigate to Accounts, Contacts, Deals, and Reports via a menu bar near the top of the screen. There's no one-size-fits-all solution, so as you choose, pay attention to which features matter most to your organization.īelow are the eight factors we focused on when testing these two apps. Common Features and What We Looked ForĬRMs are the hub of many businesses, which means it's crucial to pick one that best suits your team.
That's precisely why we're going to break down two of the most dominant CRM apps on the market to help you decide what's best for your organization: HubSpot or Salesforce. While having a CRM platform in place has become mandatory for almost every business, selecting one that meets the needs of your business, industry, and target market can be daunting.
#HUBSPOT CRM PRICING SOFTWARE#
Customer relationship management (CRM) software was developed about 30 years ago to help businesses better manage customer relationships and all the data involved with them.įast forward to today, and CRM software has become more powerful and complex than ever.
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